Refund policy

NO RETURNS - EXCHANGE ONLY 

Our policy lasts 30 days after your purchase date. If 30 days have gone by since your purchase, unfortunately we can’t offer you a exchange.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Your are responsible for shipping costs for your return.

To complete your return, we require a receipt or proof of purchase.

Items not eligible for return:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after purchase date
Gift cards

Exchange (if applicable)
Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@madeinafricabrand.com and send your item to: Made in Africa Brand - 276 Wightman Road N8 0LX

Shipping
To return your product, you should mail your product to: Made in Africa Brand - 276 Wightman Road N8 0LX 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $80, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.